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Privacy Policy

VisionQuest 20/20 is committed to protecting your right to privacy when visiting our Web site. We recognize that when you share your personal information with us, you expect us to treat that information in a serious and responsible manner. This Privacy Policy below discloses what information we gather, how we use that information, and how you can correct or change that information. In summary, you should know that VisionQuest 20/20 has security measures in place to keep your personal information secure.

VisionQuest 20/20 does not sell your personal information to other companies.

Security

VisionQuest 20/20's site has security measures in place to protect against the loss, misuse, and alteration of the information under our control, including without limitation protecting information behind a firewall within a perimeter network and, encrypting your ordering information during transmission.

Registration and order forms

If you choose to place an order with us, we may ask that you provide us with contact information (first and last name, e-mail address and telephone number), financial information (account or credit card numbers), demographic information (address, age, or income level), and unique identifiers (tax ID number), information about where you learned of our organization. We do not purge user information on a regular basis, so information you provide us will remain in our systems for an indefinite amount of time. We may use your contact information to send you information about us and to contact you when necessary. If you do not want to receive any mailings from us, please see the choice/opt-out section below. Financial information is used only to bill you for orders you make. Demographic information may be used to tailor your experience at our sites, showing you information that we think you might be interested in, and presenting information according to your preferences. We may use unique identifiers to verify users and to allow users to identify themselves to us.

Surveys and contests

VisionQuest 20/20 may invite you to participate in online surveys or contests. Participation is never required. If you choose to participate, you may be asked to disclose contact and demographic information as well as additional information about you and/or your company. We may use this information to send you information about our organization, contact you when necessary, tailor your experience at our site, display information according to your preferences and improve our Web sites and services. If you do not want to receive any mailings from us, please see the choice/opt-out section below.

Public forums

VisionQuest 20/20 may make chat rooms, forums, message boards, and/or news groups available to you. Because any information that is disclosed in these areas becomes public information, you should exercise caution when deciding whether to disclose your personal information.

Information requests

You may be able to request information on our sites regarding our services, including technical support and customer service, by using online forms. We ask that you provide certain contact information to allow us to fulfill your request and to send you information about VisionQuest 20/20's services. If you do not want to receive any mailings from us, please see the choice/opt-out section below.

Children's guidelines

Although VisionQuest 20/20's site is not geared towards children, VisionQuest 20/20 nonetheless attempts to protect children. VisionQuest 20/20 must, however, rely on the information provided to us by visitors to our sites. As a result, it is impossible for us to guarantee with absolute certainty that the information collected and utilized by VisionQuest 20/20 is not derived from a child. The following sets forth VisionQuest 20/20's policy with respect to the collection and/or use of children's information:

For purposes of this Policy, a "child" is an individual age 12 or younger.

We do not collect children's contact information without prior parental consent, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and for no other purpose.

We do not collect children's personally identifiable offline contact information without prior parental consent.

We do not distribute children's personal information to any third party without prior parental consent.

We do not provide the ability to publicly post or otherwise transmit information that could be used to identify a child without prior parental consent.

We do not entice children by the prospect of a special game, prize, or other activity, to divulge more information than is needed to participate in the activity.

IP addresses

We may use your IP address to help diagnose problems with our servers, administer our sites, and gather broad demographic information to measure general interest in our services and to share with our providers on a summary, not individual, basis.

Cookies

Our Web servers may place small bits of text or "cookies" onto your computer's hard drive and memory. Cookies enable us to identify you so you do not have to re-enter certain information each time you visit our sites and allow us to keep track of your donation choices. Often we use third-party services to help us measure the effectiveness of our Web site. These companies may place third-party cookies on your hard drive to help us analyze the traffic on our Web site and better meet our donors’ needs. This does not give VisionQuest 20/20 or any other company access to your personal information or other information on your computer. We do not track or store any personally identifiable information. If you are concerned, you can set your browser to decline third-party cookies, or you can delete these cookies from your hard drive.

Supplemental information

We may supplement the information that you provide with information that is received from third parties. For example, VisionQuest 20/20 may use information that we purchase from a database information firm to enhance our understanding of the information that you provide.

Links to other sites

VisionQuest 20/20's site contains links to other sites. VisionQuest 20/20 is not responsible for the privacy practices or the content of such Web sites.

Confidentiality

VisionQuest 20/20 does not sell uniquely identifiable customer information to any other business or organization.

Agents

We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.

Contacting the Web site

If you have any questions about VisionQuest 20/20's privacy policy or the privacy practices of our site, you may use one of the specific choices below or you may contact us by phone at 888-MY-VQ2020 (US only) or 602-903-3099 or by email at service@VisionQuest 20/20.org.

Choice/opt-out

Our site may provide you with the opportunity to opt-out of receiving communications from us at any point where we request information. To change or cancel your VisionQuest 20/20 email/newsletter subscriptions, log in to your account and you will see links that will allow you to update your address book, email/newsletter subscriptions, password, and customer profile. (This list may change over time as our Web site is updated.). If you have any problems canceling your email/newsletter subscriptions, please contact us at 888-MY-VQ2020 (US only) or 602-903-3099. Or you can send an e-mail to service@VisionQuest 20/20.org.

Correct/update

If you want to change or modify information you have previously provided to us, simply log in to your password-protected account. Once you are logged in, you will see links that will allow you to update your address book, e-mail/newletter subscriptions, password, and customer profile. (This list may change over time as our Web site is updated.) If you do not have a password-protected account with VisionQuest 20/20 then you will not be subscribed to any email/newsletter communications. If you have any problems or questions about updating information you have previously provided, please contact us at 888-MY-VQ2020 (US only) or 602-903-3099. Or you can send an e-mail to service@VisionQuest 20/20.org.

Compliance Hotline

If you have questions or concerns regarding use of your privacy information, please contact us first using one of the methods above. If you are still dissatisfied or if you do not receive acknowledgement of your inquiry or your inquiry is not satisfactorily addressed, you should contact BBBonline: Dispute Resolution (703) 247-9370 or 4200 Wilson Boulevard, Suite 800, Arlington, VA 22203. BBB will then serve as a liaison with us to resolve your privacy concerns.

U.S. Commerce Department Safe Harbor Principles

VisionQuest 20/20 adheres to the U.S. Commerce Department Safe Harbor Principles. Information about the U.S. Department of Commerce Safe Harbor certification can be found at www.export.gov/safeharbor.

Updates/Effective Date

VisionQuest 20/20 reserves the right to amend this Privacy Policy from time to time. Changes to this Policy will apply to information we have received and information we receive after the revised Policy is effective. When we do amend this Policy, the revised Policy will be posted here so please visit this Web page to view the most current Policy. The effective date of this version of the Privacy Policy is: January 1, 2009.




 

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